RETURN POLICY
At The Smart Buttons, we offer complimentary 7-day returns, so that you can make sure your purchase is just right. If for any reason you are not satisfied with your purchase, simply return it within 7 days and get a full refund in your www.thesmartbuttons.com wallet based on the below-mentioned eligibility criteria.
THE 7 DAY RETURN POLICY is as under:
• The product to be returned must be accompanied by/with
o Its original Packaging.
o Original Invoice Copy
o Promotional material (if any)
• The Refund amount will be 100% of the actual amount paid. In case, any coupon, discount or promo codes were used / applied during the original purchase, the exchange amount will be reduced by an amount equivalent to the coupon, discount or promo codes, as applicable.
• In case of a refund on 7 Day Return Policy, payment of the refund amount shall be credited to your wallet of www.thesmartbuttons.com within 7 business days of receipt of the product.
• On inspection of the product by the company and if found that the product returned is scratched, damaged, having signs of wear and tear or altered then the company can deduct an amount or reserves the right to refuse a refund under the 7 day Return Policy for such scratches, damages, wear and tear or alteration to the product.
• The 7 day Return Policy will not be applicable if the product tag affixed is removed.
• The 7 day Return Policy will not be applicable for any Bespoke / customized product.
• The 7 day Return Policy will not be applicable for International orders i.e. orders that is shipped to any other country from India.
HOW TO RETURN AN ORDER
Initiate the return from return item page (https://www.thesmartbuttons.com/account/blank) by submitting the form.
Instructions for return packaging:
Step1: Obtain the Return Shipping Authorization Code: Initiate the return from return item page (https://www.thesmartbuttons.com/account/blank) by submitting the form.
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Step2: Pack the item(s) securely.
Step3: Shipment should be sealed and packed before handing it to the courier. Only return invoices for shipping purposes to be kept outside.
Step4: Please take a video while packing & sealing the bag for your reference and safety.
We reserve the right to modify this 7 Day Return Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. Your continued use of our website indicates your consent to the Return Policy then posted.